Blue Heron Bridge Hotel & Dive Club
Website: blueheronbridgehotel.com

Last Updated: June 2026

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General Terms

By booking a stay at Blue Heron Bridge Hotel & Dive Club ("the Property"), you agree to comply with the following Terms & Conditions. These policies are designed to ensure a safe, secure, and enjoyable experience for all guests.

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Check-In & Check-Out

• Check-in: 4:00 PM

• Check-out: 10:00 AM

Early check-in and late check-out may be available upon request and are subject to availability.

For guests arriving after office hours, please use the Lake Drive entrance. An access code and arrival instructions will be provided prior to your arrival.

 

Reservations & Payments

• Full payment is required at the time of reservation.

• A 4% credit card convenience fee applies to payments made at the property.

• Reservations are not considered confirmed until payment has been received.

 

Cancellation Policy

• Cancellations made thirty (30) days or more before the scheduled check-in date will receive a 100% refund of the booking amount minus credit card processing fees.

• Cancellations made more than fourteen (14) days before the scheduled check-in date will be charged 50% of the booking amount minus credit card processing fees.

• Cancellations made less than fourteen (14) days before the scheduled check-in date, including no-shows, will be charged 100% of the booking amount.

 

Property Access & Visitor Policy

The hotel's dock, waterfront deck, and private beach are reserved exclusively for registered guests.

To help maintain a safe, secure, and enjoyable environment for everyone, visitors are welcome for a daily resort access fee of $50 per person.

Each registered guest may host a maximum of two (2) visitors per day during their stay.

Management reserves the right to deny access to non-registered visitors at its discretion.

 

Fees

• $75.00 non-refundable cleaning fee applies to each accommodation.

• Additional charges may apply for excessive cleaning, damages, missing items, or violations of property policies.

 

Occupancy & Age Requirements

• The minimum age of the primary renter is 18 years.

• Children are welcome but must be supervised at all times and may not be left unattended in guest rooms or anywhere on the property.

 

Parking

• One (1) complimentary parking space is provided per room reservation.

• All vehicles must be registered with the hotel upon arrival.

• Unauthorized or unregistered vehicles may be subject to towing at the owner's expense.

 

Pet & Service Animal Policy - See details below. 

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Smoking Policy

• Smoking and vaping are permitted only in designated outdoor smoking areas.

• Smoking inside guest rooms or prohibited areas will result in additional cleaning fees.

 

Quiet Hours

• To ensure a comfortable experience for all guests, quiet hours are observed daily from 11:00 PM to 8:00 AM.

• Excessive noise during quiet hours may result in warnings, additional charges, or termination of the stay without refund.

 

Events & Gatherings

• Events, parties, and group gatherings are permitted only with prior written approval from management.

• Unauthorized events may result in immediate termination of the reservation without refund.
   

Guest Conduct

Guests must comply with all property rules and local laws. Management reserves the right to refuse service or terminate a stay without refund in cases involving:

• Illegal activity

• Excessive noise or disruptive behavior

• Threatening conduct toward staff or guests

• Violations of these Terms & Conditions

 

Liability & Damages

• Guests are responsible for any damage caused to the property, furnishings, equipment, or facilities by themselves or members of their party during their stay.

• The Property reserves the right to charge the guest for repair, replacement, or additional cleaning costs resulting from such damage.
   

Personal Property

• Blue Heron Bridge Hotel & Dive Club is not responsible for lost, stolen, or damaged personal property, including vehicles and their contents.

• Guests are encouraged to secure valuables at all times. Any items left unattended are not the responsibility of the hotel, including scuba equipment prep and drying area.  
   

Waterfront & Recreational Areas

• Guests use the dock, beach, waterfront areas, kayaks, and recreational facilities entirely at their own risk.

• No lifeguard is on duty.

• Guests assume all risks associated with swimming, kayaking, boating, fishing, scuba diving, snorkeling, and other water-related activities.

• Parents and guardians are solely responsible for supervising children in and around all waterfront areas.

• Blue Heron Bridge Hotel & Dive Club shall not be liable for injuries, accidents, loss, or damage resulting from the use of these facilities except as required by applicable law.

 

Dive Activities Disclaimer

• Scuba diving, snorkeling, boating, kayaking, and other water-based activities involve inherent risks that may result in injury, illness, disability, or death. 

• Guests voluntarily participate in such activities at their own risk and are solely responsible for determining their fitness, training, certification status, and equipment readiness.

• Blue Heron Bridge Hotel & Dive Club does not assume responsibility for injuries, accidents, equipment failures, weather conditions, marine life encounters, currents, visibility conditions, or other circumstances arising from participation in water-related activities unless expressly required by law.

• Guests are encouraged to obtain appropriate travel, scuba diving, and medical insurance coverage prior to their stay.

 

Accessibility Notice

We strive to make all guests feel welcome and comfortable during their stay. Please note that while some common areas of the property may be accessible to guests with limited mobility, the hotel is not fully handicap accessible. Guest room doorways may not accommodate standard wheelchairs, and guest rooms and bathrooms are not equipped with ADA-accessible features.

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Guests with accessibility concerns are encouraged to contact us prior to booking so we can help determine whether the property is a suitable fit for their needs.

Force Majeure

• Blue Heron Bridge Hotel & Dive Club shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to hurricanes, tropical storms, flooding, severe weather, natural disasters, acts of God, governmental actions, public health emergencies, labor disputes, utility failures, transportation disruptions, acts of terrorism, civil unrest, or other events that make the property unavailable or materially affect operations.

• In such circumstances, refunds, credits, rescheduling, or other accommodations shall be provided solely at the discretion of management and subject to applicable laws.

• Refunds will not be issued for weather conditions, rain, wind, temperature, marine visibility, sea conditions, or other circumstances that do not result in a mandatory evacuation order, government travel restriction, or closure of the property.

 

Modifications

Blue Heron Bridge Hotel & Dive Club reserves the right to modify these Terms & Conditions at any time without prior notice.

 

Contact Information

For questions regarding these Terms & Conditions, please contact us directly through the website contact form, by email, or by telephone.

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By entering or using these areas, guests and their visitors acknowledge and understand that water-related activities involve inherent and unavoidable risks, including but not limited to slips, falls, drowning, collisions, equipment failures, changing weather conditions, marine wildlife encounters, strong currents, submerged hazards, and other conditions that may result in personal injury, illness, property damage, or death.

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Guests voluntarily assume all such risks and agree that Blue Heron Bridge Hotel & Dive Club, its owners, employees, agents, contractors, and affiliates shall not be held liable for injuries, losses, damages, or claims arising from participation in or use of waterfront facilities and activities, except to the extent prohibited by applicable law.

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Guests are responsible for ensuring that all members of their party and visitors comply with safety requirements and exercise reasonable care while using waterfront facilities.